Frequently Asked Questions
Will this work in my country?
ExpatStreamTV is used by customers in many countries.
Availability and performance may vary depending on location, internet connection, and device.
We recommend contacting us before subscribing if you have specific questions about your country.
What devices are supported?
The service is compatible with a wide range of internet-connected devices, including:
Smart TVs
Android devices
Streaming boxes
Mobile phones and tablets
Computers
Setup guidance is provided after subscription.
Do I need a fast internet connection?
A stable internet connection is required.
Actual speed requirements depend on:
Video quality
Device used
Network reliability
For the best experience, a consistent broadband connection is recommended.
How long does setup take?
Most users are able to set up the service shortly after receiving their access details.
Activation typically occurs after payment confirmation, and setup instructions are sent by email.
Is there a free trial?
We do not currently offer free trials.
This helps us maintain service quality and provide support to active subscribers.
Can I cancel at any time?
Yes. Subscriptions are for a fixed period and do not require long-term contracts.
Cancelling prevents future charges but does not provide a refund for the current subscription period.
Please review our Refund & Cancellation Policy for details.
Are specific channels or programmes guaranteed?
No.
Content availability may change and can vary by region, device, and service updates. We do not guarantee access to any specific channel, programme, or broadcast.
Is this service legal?
Laws and regulations vary by country.
Users are responsible for ensuring their use of the service complies with local laws and regulations in their country of residence.
How do I pay?
Payment instructions are provided after you request a subscription.
Available payment methods may include:
PayPal invoice
Bank transfer via Wise
Local bank transfer (Thailand QR code, where available)
What if I need help?
Support is available via email or WhatsApp
We aim to respond to genuine enquiries as promptly as possible.